I am interested in people, systems and organizations and how to optimise their resilience and overall performance.
I am the Program Director of the IHPME MSc. in Quality Improvement and Patient Safety. I teach in the MHSc and in the IDEAS (Improving and Driving Excellence Across Sectors) program. I am also the Advanced Learning Program Lead for IDEAS which is funded by the Ontario Ministry of Health and Long Term Care. IDEAS provides state of the art quality improvement education to teams of clinicians and administrators engaged in improving care and care delivery in Ontario.